The Pastel Blooms
SIZE GUIDE
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ORDER INFORMATION
ORDER INFORMATION
Chic | Bouquet diameter approximately 20cm
Standard | Bouquet diameter approximately 25cm
Large | Bouquet diameter approximately 30cm
Deluxe | Bouquet diameter approximately 35cm
Shipping: For flower gift orders worth $1,000 or more, enjoy free delivery to major areas (please refer to our delivery area for details). Additional shipping charges may apply to remote areas. For flower gift orders under $1,000, a flat-rate delivery fee of $180 will apply. Please feel free to contact us for more information!
Delivery Times: 9:00 AM - 12:00 PM or 2:00 PM - 6:00 PM (Monday to Sunday)
Specified Time Delivery: A surcharge of HK$200 will apply for a specific delivery time. Please specify your desired delivery time when ordering. We will do our best to accommodate your request, but actual delivery time may vary depending on logistics availability.
Please visit our detailed shipping policy for more information.
Pickup Offer: Enjoy 10% off your purchase of $1,000 or more by entering the code SELFPICKUP at checkout.
Pickup Address: Room 1904, Tak Wah Centre, 32 Hung To Road, Kwun Tong (Map)
Hours: 10:30 AM to 7:00 PM (by appointment only)
Images are for reference only.
Please note that we may replace any flowers shown in the photos with our highest quality seasonal flowers. If flowers are out of stock or unavailable, we will substitute flowers of the same shape and color.
Bouquet packaging and design are at the final discretion of our florists and may vary from the photos.
Frequently Asked Questions
Frequently Asked Questions
Flower gift ordering
Simply select your desired bouquet or gift, add it to your cart, and follow the prompts to complete the checkout process. We accept a variety of payment methods, including credit cards, FPS, PayMe, and bank transfer, making your order easy.
Yes, we offer same-day flower delivery in Hong Kong! Please contact us by 12:00 PM on the same day and we will arrange for same-day delivery (available in major areas). We recommend ordering in advance to guarantee a delivery time.
Once you've placed your order, you'll receive an order confirmation email within 10 minutes. If you haven't received this email, please check your spam folder or contact our customer service team directly to confirm your order status.
We'll notify you by email when your gift has been successfully delivered. If you would like to see a photo of your delivery, please contact our customer service team and we'll do our best to provide you with the necessary information.
We offer two designated delivery time options: 9:00 AM - 12:00 PM or 2:00 PM - 6:00 PM (applicable Monday to Sunday).
For more precise delivery times, you can choose this service for an additional fee of HK$200. These designated delivery times are limited to a one-hour window, for example, 10:00 AM - 11:00 AM.
We will do our best to accommodate your request, but actual delivery times may vary depending on the day's logistics. If you have any special requests, please note them during checkout or contact us, and we will be happy to assist you.
Yes! We offer a professional, customizable floral arrangement service. You can choose the flowers, colors, and styles to create a unique floral arrangement that's truly unique to you. Please contact us via WhatsApp to discuss your needs.
If you need to change your order, please contact us at least 72 hours before your delivery date. We will assist you based on the status of your order. Please note that some orders may not be able to be canceled or changed due to the processing time. Please refer to the order terms for details.